Privacy Policy

Balancing Elephants, Inc. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website2 (www.balancingelephants.com) or interact with our services.

1. Information We Collect

We collect two types of information:

• Personal Information: This includes information you voluntarily provide when interacting with our website or services, such as your name, email address, phone number, and payment information.
• Non-Personal Information: This includes information collected automatically when you3 visit our website, such as your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use your information to:

• Provide and personalize our services: We use your information to deliver the services you request, such as processing orders, providing customer support, and sending you newsletters. We also use it to personalize your experience on our website by showing you relevant content and offers.
• Improve our services: We use your information to understand how our customers use our services, identify trends, and improve our offerings.
• Communicate with you: We use your information to send you promotional emails, newsletters, and other marketing communications about our products4 and services. You can opt out of these communications at any time.
• Comply with legal obligations: We may use your information to comply with5 applicable laws and regulations, such as responding to subpoenas or court orders.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service providers: We6 may share your information with third-party service providers7 who help us deliver our services, such as payment processors, shipping companies, and email marketing providers. * Business partners: We may share your information with our business partners who offer8 products or services that may be of interest to9 you.
• Legal requirements: We may share your information with law enforcement agencies or other government officials if required by law.

4. Your Choices

You have several choices regarding how we use your information:

• Opt-out of marketing communications: You can opt out of receiving promotional emails, newsletters, and other marketing communications from us by clicking on the unsubscribe link in any email we send you.
• Access and control your data: You can access and update your personal information by contacting us at [email protected]. You can also request to have your data deleted.

5. Security

We take reasonable steps to protect your information from unauthorized access,10 use, or disclosure. However, no method11 of transmission over the internet or electronic storage is 100% secure. 

6. Children’s Privacy

Our website is not intended for children under the age of12 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that13 your child has provided us with personal information, please contact us at stephanie@balancingelephants.com to request that we delete the information.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will14 notify you of any material changes by posting a notice on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at stephanie@balancingelephants.com